Welcome to the Employer Help Center

I have questions. Who do I contact?

As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support your Fiduciary responsibilities.

The Investment Consultant provides employee education through a combination of group and one-on-one meetings and is available to assist participants with questions related to their retirement plan and overall financial planning.

If Sentinel Benefits Group is also your Plan's recordkeeper, your Retirement Plan Consultant is your contact for day-to-day inquiries and is responsible for your retirement plan's compliance, annual valuation and ensuring that your overall service needs are met.

Participant Support is available through the Sentinel Service Center. The Service Center is responsible for assisting participants with questions related to their retirement plans and are available each business day from 8:00 a.m. to 6:00 p.m. ET.