Sentinel Portal
Articles
First Time Logging In Updated
Once your account access has been set up by your Sentinel Group representative, you can create an account on the employer portal. To do this, visit the Employers home page at sentinelgroup.com and select the "log in" option. Follow the steps b...
Navigating the Portal Updated
Review the below guide to learn how to navigate your Sentinel Portal.
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Tips & FAQs Updated
Below are some tips and answers to frequently asked questions about the Sentinel Portal. I am not able to access the portal itself or certain pages on the portal because of my organization's security restrictions Depending on the types of restr...
Tasks New
Tasks are designed to make action items easier to find and complete. New items are easy to spot from the home page and from the Tasks area. When you open a task, you’ll review the details and then take the action available to you—such as reviewin...
Notices New
Notices gives important documents a central home. This includes compliance and regulatory documents that are added to the appropriate account and plan as they become available. You’ll see the notices connected to the accounts and plans you’re autho...
Your Team Updated
The Your Team page of the Sentinel Portal displays the members of your Sentinel team responsible for your plan(s). You can access this information by clicking the "Sentinel Team" option in the navigation menu. Here, you will find the name, title,...
Profile Updated
The Profile menu lets you review your account information and manage reminders for outstanding plan tasks. How do I open my profile? Select your initials at the top of the Sentinel Portal screen. Can I change my password from my profile? The S...
Vault
The Sentinel Vault is a secure online location for accessing and sharing important plan documents, including fiduciary materials such as meeting materials and minutes, service agreements, and your Investment Policy Statement (IPS). How do I access ...
Invoices Updated
If you have been granted access to your organization's invoices, you will see a summary of your outstanding balance and due date as well as recently applied payments on the home page of your employer portal. You can view more details by clicki...
Billing FAQs
I’d like to pay my Retirement Plan Administration or Health Benefits invoice(s). What methods of payment you accept? Check: Please make checks payable to “Sentinel Group” and mail directly to 100 Quannapowitt Parkway, Suite 402, Wakefield, MA...
Forgot Your Password
The Sentinel Portal uses passwordless sign-in, so there is no password to reset or recover. How do I sign in if I forgot my password? There is no password to remember. Enter your email address and request a new magic sign-in link. Open the link on...
Supported Browsers
The Sentinel Portal has been designed to fully support commonly used browsers running on desktop PCs, laptops, tablets and phones. Supported browsers: Google Chrome (latest version) Apple Safari (latest version) Microsoft Edge (latest version...