As employees join your organization and experience qualifying life events, you may need to enroll new participants or update coverage levels through the online Employer Portal.
Creating a new employee profile and enrollment:
- Log into the Employer Portal. (Click here for login instructions)
- From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA portal.
- Select the Employees tab from the menu on the left, click the + New Employee button.
- Enter the Personal and Employment Information and click Add Employee.
- In the Confirmation section click the + New Enrollment button.
- Follow the prompts to enter enrollment details and click the Submit button at the end of Step 4.
Click here for a video tutorial.
Adding an enrollment to an existing employee profile:
- Log into the Employer Portal. (Click here for login instructions)
- From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA portal.
- Select the Employees tab from the menu on the left, locate the employee from the list or search for the employee by name.
- From the employee profile select the Enrollments tab and click the + New Enrollment button.
- Follow the prompts to enter enrollment details and click the Submit button at the end of Step 4.
Click here for a video tutorial.
Updating an existing enrollment:
An existing enrollment may only be updated through the Employer Portal to capture a mid-year election change resulting from a qualifying event. If a correction is needed for an existing enrollment date or election amount, please contact your account manager.
- Log into the Employer Portal. (Click here for login instructions)
- From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA portal.
- Select the Employees tab from the menu on the left, locate the employee from the list or search for the employee by name.
- Select the Enrollments tab and click on the enrollment you wish to update.
- Click the Edit Enrollment button.
- Enter the effective date and new election amount, and click the Add button.