Welcome to the Employer Help Center

Sentinel Contact Information (Reimbursement Accounts)

For Employers:

When you have plan questions, please feel free to contact your account manager directly. If you are unsure who to contact, please email FSAServiceTeam@sentinelgroup.com and a member of our team will get back to you.

For Employees:

  • Sentinel Service Center: (888) 762-6088 - open Monday-Friday, 8:00am – 6:00pm EST
  • Participant Web Portal
    1. Visit www.sentinelgroup.com 
    2. Select "I am an Individual" on the left side of the page.
    3. From the Login drop-down menu choose "FSA, HSA, HRA, Commuter Accounts"