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181. HSA Eligibility FAQ

     Created On: 10/02/2018 in Reimbursement Accounts Health Savings Accounts (HSA)
     Frequently asked HSA eligibility questions.

182. HSA General FAQ

     Created On: 10/02/2018 in Reimbursement Accounts Health Savings Accounts (HSA)
     General HSA frequently asked questions.

183. What are the Sentinel Alert emails I receive?

     Created On: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Account Maintenance FAQ
     Sentinel Alerts are email messages published by Sentinel Benefits & Financial Group featuring the latest in employee benefits news and industry legislation updates. ...

184. What is the Service Center phone number?

     Created On: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Participant Assistance FAQ
     888-762-6088 Sentinel’s Service Center is available each business day from 8:00am to 6:00pm Eastern Time (excluding holidays). Live representatives have access to a customized dashboard to provide service information whenever a participant calls...

185. Does Sentinel offer financial education?

     Created On: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Other General Questions
     fly! (Financial Literacy for You) is Sentinel's proprietary financial wellness program that helps make goals become reality. In addition to delivering personalized consulting and education, we work with nationally recognized programs that best a...

186. Does Sentinel offer webinars for additional training?

     Created On: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Other General Questions
     Yes. Webinars are frequently offered to explore important topics and enhance your experience working with Sentinel Benefits. You can join our experts in interactive discussions as they explore new features and capabilities that will help improve ho...

187. Does Sentinel provide information about the market conditions?

     Created On: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Other General Questions
     Yes. Chief Investment Officer Matt McPhail, CFA, AIF and his team publish a quarterly update with current developments in today’s economy as well as their thoughts on future market conditions. The update also details how these trends affect the mutu...

188. How do distributions work?

     Created On: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Loan and Distribution FAQ
     Participants who have separated from service or who need to take a distribution due to age or financial hardship must request a distribution via the Sentinel website. The distribution option will only populate if the participant is eligible for a di...

189. How do participants enroll in the plan?

     Published On: 09/30/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Participant Assistance FAQ
     Participants will use Sentinel’s website to enroll in the retirement plan. A step-by-step wizard walks the participant through confirming their personal information, choosing a contribution rate, designating a beneficiary and making investment elect...

190. How does Automatic Enrollment work?

     Created On: 10/01/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Compliance FAQ
     If the Plan Document includes an Automatic Enrollment provision, Sentinel will utilize the payroll file to help you manage automatic enrollment. Automatic Contribution Arrangement notices are integrated into Enrollment Kits. Automated notificatio...

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