Welcome to the Employer Help Center

Popular Articles

  1. Debit Card Overview

    The Sentinel debit card makes it fast and convenient for participants to access the money in their account. The debit card contains the available balance of all Sentinel accounts and tracks it by account type – healthcare, dependent care, HSA, trans...
  2. What are the premium payment deadlines regarding COBRA coverage?

    A plan may not require any payment until 45 days after the qualified beneficiary’s initial election. If a qualified beneficiary fails to make the initial premium payment within the 45-day period, the plan administrator may terminate the COBRA covera...
  3. IRS Plan Document Restatement for Cycle 3

    Every six years, the Internal Revenue Service ("IRS") requires that all pre-approved qualified retirement plans be restated to incorporate legislative changes since the last restatement period in order to maintain their tax qualified status. This i...
  4. CARES Act FAQ

    The Coronavirus, Aid, Relief and Economic Security (CARES) Act enacted on March 27, 2020 includes several key provisions that may positively benefit your retirement plan participants.  Please note that the changes now allowed due to the CARES Act a...
  5. What plans are subject to COBRA?

    Virtually all group health plans maintained by employers for their employees are subject to COBRA’s provisions, including group health plans of corporations, partnerships, tax exempt organizations, state and local governments. This also includes Hea...
  6. Ordering Debit Cards

    Employees may order additional/replacement debit cards through their online account at sentinelgroup.com or by calling our Service Center at (888) 762-6088. Instructions for ordering cards online can be found on the Employee Help Center by clickin...
  7. Annual Debit Card Substantiation Report

    Each year Sentinel will review your plan for unsubstantiated debit card transactions that occurred during the prior plan year. Unsubstantiated transactions are ones for which Sentinel has requested additional documentation or repayment from the part...
  8. Debit Card Tracking Reports

    The Employer Portal offers two reports that may be helpful to you in tracking employee debit cards. Both reports can be run by logging into the Employer Portal online and accessing the Reports tab. Debit Card Mail Date Report This report will...
  9. FSA Rollover Amount Increase

    On Tuesday, May 12, 2020, the IRS issued Notice 2020-29 and Notice 2020-33 .  These Notices included major changes to Section 125 and FSA benefits that may be financially beneficial to plan participants. Some provisions, however, require adoption...
  10. Eligible Expense Period Extension

    On Tuesday, May 12, 2020, the IRS issued Notice 2020-29 and Notice 2020-33 .  These Notices included major changes to Section 125 and FSA benefits that may be financially beneficial to plan participants. Some provisions, however, require adoption...