Welcome to the Employer Help Center

Popular Articles

  1. Resources

    Your employer portal provides easy access to helpful resources. Visit the Resources section of the home page for links to our employer help center, information about cybersecurity for you and your plan participants, and to access our Health + Wealth...
  2. Electing Plan Changes for Consolidated Appropriations Act

    If you would like to make any plan changes in relation to the Consolidated Appropriations Act, please click here to notify Sentinel of your elections.  Once your submission is received and the details are confirmed, Sentinel will make the appropr...
  3. Beneficiary Review Template

    Reminder for participants who have designated a primary beneficiary to review their selections -  Download email template ...
  4. Employee Status Date Changes

    Follow the instructions below to enter a date of termination manually through the Sentinel Plan Sponsor Web Portal. While status dates should normally be entered through Contribution Center Uploads, this option provides a manual update option, when ...
  5. Claim Forms

    Dependent Care Claim Form Healthcare Claim Form HRA Claim Form Parking Claim Form ...
  6. COVID-19 Resources Page

    Visit our COVID-19 Resources for Employers for up-to-date information, including: CARES Act Q&A Fiduciary Q&A CARES Act webinars ...
  7. Invoices (Reimbursement Accounts)

    Delivery Invoices for monthly administration fees are issued monthly and will include fees for services performed by Sentinel during the previous month. Typically there will be a separate invoice for each plan that you offer. All invoices are del...
  8. Invoices on the Employer Portal

    If you have been granted access to your organization's invoices, you will see a summary of your outstanding balance and due date as well as recently applied payments on the home page of your employer portal. You can view more details by clicking...
  9. Forgot Your Password

    If you cannot recall your password for the employer portal, select the "forgot your password?" option below the sign in box: Follow the instructions on the next screens to authenticate yourself and create a new password. Once your new password ...
  10. Case Study: Strategies for Improving Plan Health

    Case Study: Strategies for Improving Plan Health (for printing or saving) ...