Popular Articles

91. HSA Distributions

    Last Updated: 05/08/2023 in Reimbursement Accounts Health Savings Accounts (HSA)
    Overview of taking distributions from HSA accounts.

92. HRA Annual Enrollment Process

    Last Updated: 05/08/2023 in Reimbursement Accounts Health Reimbursement Arrangements (HRA)
    Overview of Sentinel's HRA open enrollment process and data transfer options available.

93. What am I supposed to give a new employee regarding the retirement plan?

    Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Participant Assistance FAQ
    Please provide new employee with two items:  Retirement Plan Education Kit - This Kit includes retirement planning education, information on how to log in and enroll, and also includes all of the legally required plan notices. Summary Plan Descri...

94. Online Account Access Instructions (Reimbursement Accounts)

    Last Updated: 10/05/2023 in Reimbursement Accounts Document Library
    Employee instructions for accessing the Consumer Portal for FSA, HSA, HRA and Commuter Accounts. Sentinel Account Access for Reimbursement Accounts ...

95. FSA Eligible Expense Lists

    Last Updated: 10/01/2024 in Reimbursement Accounts Document Library
    List of eligible items for Medical and Dependent Care FSA.

96. How do participants enroll in the plan?

    Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Participant Assistance FAQ
    Participants will use Sentinel’s website to enroll in the retirement plan. A step-by-step wizard walks the participant through confirming their personal information, choosing a contribution rate, designating a beneficiary and making investment elect...

97. Multi-factor Authentication

    Last Updated: 04/23/2025 in Retirement Plan Administration Account Maintenance
    What is multi-factor authentication (also know as MFA)? Multi-factor authentication (MFA) is an added layer of online account security that couples a time-sensitive one-time PIN (OTP) with standard login credentials (user ID and password).  Why is...

98. Who is the Third Party Administrator (TPA)?

    Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Account Maintenance FAQ
    Sentinel Benefits & Financial Group is the third party administrator and recordkeeper, a non-fiduciary, helping you fulfill your administrative and compliance responsibilities in connection to the retirement plan. This includes assistance with compl...

99. What does it mean to have a fund on watch?

    Last Updated: 09/18/2018 in Fiduciary Advisory Services Investment Management
    Sentinel’s Fiduciary Governance System (FGS) reports makes it very difficult for an Investment Manager to reach Acceptable or Superior ratings.  We believe “Watch” means exactly that: “to be alertly on the lookout". When an investment manager is on ...

100. How can a participant request a loan?

     Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Loan and Distribution FAQ
     Participants will request loans through the Sentinel website using the “Request a Loan” option under the Manage My Account menu. Through the online wizard, the participant will see current loan balances and the amount available for a new loan. The m...

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