Welcome to the Employer Help Center

Popular Articles

  1. What is a Fidelity Bond?

    ERISA requires that every fiduciary of an employee benefit plan and every person who handles plan funds be bonded. These bonds cover the plan from loss of assets due to fraud or dishonesty. The ERISA bond is required to protect the participants and ...
  2. HSA Distributions

    Overview of taking distributions from HSA accounts.
  3. Coronavirus-related Distribution (CRD) Request

    IN ACCORDANCE WITH THE CARES ACT, THE CORONAVIRUS-RELATED DISTRIBUTION PROVISIONS DESCRIBED BELOW EXPIRE ON DECEMBER 31, 2020. ALL CRD REQUESTS MUST BE SUBMITTED AND APPROVED BY AN AUTHORIZED PLAN REPRESENTATIVE BY NOON (ET) ON DECEMBER 28TH. Eli...
  4. Online Account Access Instructions (Reimbursement Accounts)

    Employee instructions for accessing the Consumer Portal for FSA, HSA, HRA and Commuter Accounts. Sentinel Account Access for Reimbursement Accounts ...
  5. How do participants enroll in the plan?

    Participants will use Sentinel’s website to enroll in the retirement plan. A step-by-step wizard walks the participant through confirming their personal information, choosing a contribution rate, designating a beneficiary and making investment elect...
  6. FSA Eligible Expense Lists

    List of eligible items for Medical and Dependent Care FSA.
  7. Multi-factor Authentication

    What is multi-factor authentication (also know as MFA)? Multi-factor authentication (MFA) is an added layer of online account security that couples a time-sensitive one-time PIN (OTP) with standard login credentials (user ID and password).  Why is...
  8. Accessing Employee Data (Reimbursement Accounts)

    Under the tab titled Employees, you can get real-time data on all enrolled employees. You can search for employees using first name, last name or employee identifier. Once in the employee view, you can access the following information: Account Sum...
  9. How can a participant request a loan?

    Participants will request loans through the Sentinel website using the “Request a Loan” option under the Manage My Account menu. Through the online wizard, the participant will see current loan balances and the amount available for a new loan. The m...
  10. What does it mean to have a fund on watch?

    Sentinel’s Fiduciary Governance System (FGS) reports makes it very difficult for an Investment Manager to reach Acceptable or Superior ratings.  We believe “Watch” means exactly that: “to be alertly on the lookout". When an investment manager is on ...