Welcome to the Employer Help Center

Popular Articles

  1. HSA Distributions

    Overview of taking distributions from HSA accounts.
  2. What triggers the obligation to offer COBRA coverage?

    COBRA laws require employers  to offer a COBRA election to qualified beneficiaries when there is: (1) a triggering event; and (2) the triggering event causes (or will cause) a loss in plan coverage that occurs within the maximum coverage period for ...
  3. How do I submit participant information changes?

    Changes to active participants' name, address, date of birth, date of hire, date of termination, etc. will be reported to Sentinel through the payroll contribution files. Terminated participants will self-manage changes using the Sentinel website. Y...
  4. HRA Plan Design Options

    Overview of select plan design options available for HRA.
  5. Medical Eligible Expense Guidelines

    Overview of eligible expenses for Medical FSA.
  6. What is Group Disability Insurance?

    Disability insurance has become an increasingly valuable part of a comprehensive employee benefits package. Not only does disability insurance fill the gaps in financial protection offered by other programs like Social Security, it is also a highl...
  7. Viewing Plan and Participant Transactions

    To view a specific participant transaction, please follow these steps: Log in to the employer portal from sentinelgroup.com and select "Retirement" from the home page of the portal . From the Plan Sponsor Dashboard, select Transactions  the...
  8. How can a participant request a loan?

    Participants will request loans through the Sentinel website using the “Request a Loan” option under the Manage My Account menu. Through the online wizard, the participant will see current loan balances and the amount available for a new loan. The m...
  9. Transportation Plans Overview

    At the beginning of each plan year, employees make their benefit elections stating whether they will participate in the account and how much pre-tax salary they agree to contribute. Benefit elections may be changed based on your plan document duri...
  10. Fee and Investment Disclosure Resource Center

    In order to make plan sponsors and participants more aware of the fees, expenses, and investments in their plans, the Department of Labor issued regulations regarding these issues. We have posted a number of relevant items here to help you understan...