Welcome to the Employer Help Center

Popular Articles

  1. How do participants receive statements?

    Sentinel’s participant statement provides participants with a clear understanding of how much they need to save in order to stay on track for retirement. A personalized gap analysis outlines the difference between the amount of money a participant h...
  2. Am I Fiduciary?

    If you are asking the question then, most likely, yes. Knowing whether or not you are a fiduciary is imperative because you could be held personally liable for your acts associated with administering the plan—whether your acts or decisions were mad...
  3. How does Automatic Enrollment work?

    If the Plan Document includes an Automatic Enrollment provision, Sentinel will utilize the payroll file to help you manage automatic enrollment. Automatic Contribution Arrangement notices are integrated into Enrollment Kits. Automated notificatio...
  4. How do I remove the small balances of terminated participants from the plan?

    Mandatory distributions, also known as sweeps, are a great option for removing small balances from your plan and reducing your fees. Our automated process reviews your plan periodically for terminated participants with vested balances under your pla...
  5. Mergers, Acquisitions & Other Company Transactions

    Sentinel can play a vital role in making sure your company’s merger, acquisition or divestiture activity doesn’t lead to unintended consequences for your retirement plan.  It’s important to let your Plan Consultant know as soon as possible when you’...
  6. American Rescue Plan Act

    The American Rescue Plan Act of 2021 (“American Rescue Plan” or “ARPA”) was approved by the House and Senate, and President Biden signed this bill into law on Thursday, March 11, 2021. The American Rescue Plan is the latest COVID-19 relief bill and ...
  7. Dental Insurance 101

    What Is Dental Coverage? Dental coverage is similar to regular medical insurance and is one of the voluntary benefit options commonly offered through employers. When you have dental insurance, you pay a premium and then your insurance will cover pa...
  8. When must the initial notice be sent to covered employees and spouses?

    Group health plans must give each employee and each spouse of an employee who becomes covered under then plan a general notice describing COBRA rights.  The general notice must be provided within the first 90 days of coverage.   The Department of L...
  9. How do I submit participant contributions and/or loan payments to the plan?

    Your payroll submission file will be uploaded each payroll period to Sentinel. The file will include your plan participant deferral contributions, any applicable loan repayments and employer contributions (if deposited each payroll period). In addit...
  10. Updating Plan Bank Info for Reimbursement Accounts

    To update your plan's bank information for ACH debits please complete one or both of the forms below and email to your account manager or FSAServiceTeam@sentinelgroup.com . If you prefer to complete these forms electronically, please contact your a...