Welcome to the Employer Help Center

Popular Articles

  1. HSA & Medicare FAQ

    Frequently asked questions about Medicare's impact on HSA eligibility.
  2. Participant Rollover Request Approval

    In this article, we will cover the review process for incoming web-initiated participant rollover requests, the timing of email notifications related to those requests, and detail the supporting documentation provided for your review. Notifications...
  3. How to Update Employee Contact Information and/or Security Questions

    Because the employee was not able to correctly answer one of their own security questions, or if no questions are currently on file, we are not able to authenticate their identity properly.  We have asked the employee to reach out to you for assista...
  4.  Creating and Viewing Plan Reports and Forms

    Review our Sponsor Report Access Guide to learn how to access, create and view reports from your company's online retirement account. For additional information and guidance in regards to available reports, the below refer...
  5. What is Revenue Recapture and what does it mean to my plan?

    An ERISA Account is a plan level account that captures excess income (12b-1 fees, Service Fees) collected by the recordkeeper that can be used to pay eligible plan expenses or allocated back to participants.  The expense ratio of a mutual fund is t...
  6. Employee Brochures (Reimbursement Accounts)

    Employee brochures providing overview of flexible spending accounts. Generally distributed to new hires and during open enrollment. Healthcare FSA Dependent Care FSA Limited Purpose FSA Health Savings Account (HSA) Commuter Accounts ...
  7. How does COBRA continuation coverage requirements apply to Cafeteria Plans and other Flexible Benefit arrangements?

    The provision of medical care through a cafeteria plan (as defined in Section 125) or other flexible benefit arrangement constitutes a group health plan. However, the COBRA continuation coverage requirements of section 162(k) apply to those medical ...
  8. Group Term Life - Commonly Asked (Tax) Questions

    Must the cost of employer-provided group-term life insurance be included in an employee’s gross income? Pursuant to Code Section 79, an employee may exclude  up to $50,000  of employer-provided group-term life insurance from his or her income. This...
  9.  Online Contribution Center Instructions

    View our tutorial to learn more about submitting contribution files through our Plan Sponsor website. ...
  10. I have questions. Who do I contact?

    As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support you...