Welcome to the Employer Help Center

Popular Articles

  1. FSA Election Amounts (Medical & Dependent Care)

    Maximum election amounts allowed for FSA per IRS guidelines.
  2. How to Update Employee Contact Information and/or Security Questions

    Because the employee was not able to correctly answer one of their own security questions, or if no questions are currently on file, we are not able to authenticate their identity properly.  We have asked the employee to reach out to you for assista...
  3.  Creating and Viewing Plan Reports and Forms

    Review the guide below to learn how to access, create and view reports from your company's online retirement account.   For additional information and guidance in regards to available reports, the below reference guide can ...
  4. Employee Brochures (Reimbursement Accounts)

    Employee brochures providing overview of flexible spending accounts. Generally distributed to new hires and during open enrollment. Healthcare FSA Dependent Care FSA Limited Purpose FSA Health Savings Account (HSA) Commuter Accounts ...
  5. Employee Online Account Access Assistance

    Our Service Center needs specific information to assist participants with account access and to reset login credentials. There are a few scenarios that will prompt the Service Center to request your approval to share information or update a piece...
  6. What is an Affiliated Service Groups (Code Section 414(m))?

    An Affiliated Service Group (ASG) consists of two or more organizations that have a service relationship and, in some cases, an ownership relationship. ASG members are generally in fields of service organizations (health, law, engineering, architect...
  7. Claim Reimbursement Options

    Options available for participants to file a FSA claim with Sentinel.
  8.  Online Contribution Center Instructions

    View our tutorial to learn more about submitting contribution files through our Plan Sponsor website. ...
  9. HSA Investment Options

    Overview of HSA investment options.
  10. HSA Tax Reporting

    Overview of tax forms generated for HSA accounts.