Popular Articles

51. Troubleshooting Website Login (Reimbursement Accounts)

    Last Updated: 09/16/2026 in Reimbursement Accounts Online Tools
    If you are having trouble logging into an online account, the following common errors may help resolve your issue: Passwords are case sensitive. Check to make sure your caps lock is off and you are entering your password as it was originally cre...

52. Non-Discrimination Testing & Corrective Distributions

    Last Updated: 03/21/2019 in Retirement Plan Administration Distributions, Loans and Rollovers
    The IRS requires that retirement plans perform annual non-discrimination tests to ensure that the benefits from a company’s 401(k) plan are widely shared. This is done to make sure that the retirement plan doesn’t disproportionately favor employees ...

53. Adding or Updating HRA Enrollments

    Last Updated: 08/22/2025 in Reimbursement Accounts Health Reimbursement Arrangements (HRA)
    Instructions for entering or updating HRA enrollments through the Sentinel Employer Portal.

54.  Online Contribution Center Instructions

    Last Updated: 11/14/2024 in Retirement Plan Administration Submitting Payroll Files
    View our tutorial to learn more about submitting contribution files through our Plan Sponsor website. ...

55. How do distributions work?

    Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Loan and Distribution FAQ
    Participants who have separated from service or who need to take a distribution due to age or financial hardship must request a distribution via the Sentinel website. The distribution option will only populate if the participant is eligible for a di...

56. Embedded and Nonembedded Deductibles

    Last Updated: 05/29/2024 in Group Insurance Health Insurance
    Embedded and Nonembedded Deductibles In the complex health insurance landscape, employers are continually seeking ways to optimize coverage while managing costs. Two crucial concepts that play a pivotal role in this pursuit are embedded and nonem...

57. Vision Insurance 101

    Last Updated: 09/18/2018 in Group Insurance Dental & Vision Insurance
    What Is Vision Insurance? Vision coverage is similar to regular medical insurance and is one of the voluntary benefit options commonly offered through employers. When you have vision insurance, you pay a premium and the insurance company will cover...

58. Adding & Removing Plan Contacts (Reimbursement Accounts)

    Last Updated: 09/08/2023 in Reimbursement Accounts Communicating with Sentinel
    Add and remove plan contacts by completing the form linked below. This will authorize Sentinel to assist members of your team with plan questions and changes. It also authorizes online access to the Employer Portal. Upon receipt of the form Sentinel...

59. Post-Tax Transportation

    Last Updated: 05/09/2023 in Reimbursement Accounts Transit & Parking
    Transit and Parking costs can be expensive and some employee’s may have expenses that exceed the IRS monthly limit for pre-tax deductions. Given that Transit claims must be processed using the Sentinel debit card, some employee's may find themselves...

60. Updating Employee Status for Reimbursement Accounts

    Last Updated: 05/09/2023 in Reimbursement Accounts Flexible Spending Accounts (FSA)
    Instructions for updating employment status through the Sentinel Employer Portal.

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