Popular Articles

51. Adding & Removing Plan Contacts (Reimbursement Accounts)

    Last Updated: 09/08/2023 in Reimbursement Accounts Communicating with Sentinel
    Add and remove plan contacts by completing the form linked below. This will authorize Sentinel to assist members of your team with plan questions and changes. It also authorizes online access to the Employer Portal. Upon receipt of the form Sentinel...

52. Adding or Updating HRA Enrollments

    Last Updated: 08/22/2025 in Reimbursement Accounts Health Reimbursement Arrangements (HRA)
    Instructions for entering or updating HRA enrollments through the Sentinel Employer Portal.

53. Troubleshooting Website Login (Reimbursement Accounts)

    Last Updated: 06/28/2023 in Reimbursement Accounts Online Tools
    If you are having trouble logging into an online account, the following common errors may help resolve your issue: Passwords are case sensitive. Check to make sure your caps lock is off and you are entering your password as it was originally creat...

54. I have questions. Who do I contact?

    Last Updated: 01/18/2022 in Fiduciary Advisory Services Advisory Services
    As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support you...

55. Post-Tax Transportation

    Last Updated: 05/09/2023 in Reimbursement Accounts Transit & Parking
    Transit and Parking costs can be expensive and some employee’s may have expenses that exceed the IRS monthly limit for pre-tax deductions. Given that Transit claims must be processed using the Sentinel debit card, some employee's may find themselves...

56. Non-Discrimination Testing & Corrective Distributions

    Last Updated: 03/21/2019 in Retirement Plan Administration Distributions, Loans and Rollovers
    The IRS requires that retirement plans perform annual non-discrimination tests to ensure that the benefits from a company’s 401(k) plan are widely shared. This is done to make sure that the retirement plan doesn’t disproportionately favor employees ...

57. How do distributions work?

    Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Loan and Distribution FAQ
    Participants who have separated from service or who need to take a distribution due to age or financial hardship must request a distribution via the Sentinel website. The distribution option will only populate if the participant is eligible for a di...

58. Updating Employee Status for Reimbursement Accounts

    Last Updated: 05/09/2023 in Reimbursement Accounts Flexible Spending Accounts (FSA)
    Instructions for updating employment status through the Sentinel Employer Portal.

59. Year End Census Review

    Last Updated: 12/23/2025 in Retirement Plan Administration Plan Compliance
    Shortly after your final payroll of a plan year is submitted, Sentinel will prepare a census template which acts as a review of your participant demographics for the plan year. The amount of data contained in this census file will vary based ...

60. Adding or Updating HSA Enrollments

    Last Updated: 08/22/2025 in Reimbursement Accounts Health Savings Accounts (HSA)
    Instructions for adding HSA enrollments through the Sentinel Employer Portal.

• ← Back
• Viewing 51 - 60
• More →