Popular Articles

61. FSA Open Enrollment Process

    Last Updated: 05/08/2023 in Reimbursement Accounts Flexible Spending Accounts (FSA)
    Overview of Sentinel's FSA open enrollment process and data transfer options available.

62. Participant Guides

    Last Updated: 05/28/2024 in Reimbursement Accounts Document Library
    Participant guides for employees enrolled in FSA, HSA and Commuter benefits. FSA Participant Guide HSA Participant Guide Commuter Account Participant Guide ...

63. Does Sentinel provide information about the market conditions?

    Last Updated: 10/02/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Other General Questions
    Yes. Chief Investment Officer Matt McPhail, CFA, AIF and his team publish a quarterly update with current developments in today’s economy as well as their thoughts on future market conditions. The update also details how these trends affect the mutu...

64. Reports & Notifications (Reimbursement Accounts)

    Last Updated: 05/09/2023 in Reimbursement Accounts Online Tools
    To view FSA reports and notifications: Log into the Employer Portal (Click here for login instructions) From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA po...

65. Debit Card Transaction Substantiation (Receipt Requests)

    Last Updated: 10/23/2025 in Reimbursement Accounts Debit Cards
    Participants that take advantage of the Sentinel debit card will enjoy an 80% auto-adjudication rate which means that, in most cases, they will not need to submit additional documentation to Sentinel. There are instances where additional documenta...

66.  Sponsor Approval of Loan Requests

    Last Updated: 09/19/2024 in Retirement Plan Administration Distributions, Loans and Rollovers
    For a brief tutorial on how to approve participant loan request, please watch our quick interactive video. ...

67. Dependent Care Eligible Expense Guidelines

    Last Updated: 09/13/2024 in Reimbursement Accounts Flexible Spending Accounts (FSA)
    Overview of eligible expenses for Dependent Care FSA.

68. Searching for/Updating Employee Account Information

    Last Updated: 11/04/2019 in Retirement Plan Administration Account Maintenance
    If you are looking to research participant information/transactions or assist a plan participant make changes to their account, such as contribution election changes, investment changes, request a loan or withdrawal or to just update some personal i...

69. How do I submit participant information changes?

    Last Updated: 10/10/2018 in Retirement Plan Administration Frequently Asked Questions (FAQ) Participant Assistance FAQ
    Changes to active participants' name, address, date of birth, date of hire, date of termination, etc. will be reported to Sentinel through the payroll contribution files. Terminated participants will self-manage changes using the Sentinel website. Y...

70. Sample Board Resolution

    Last Updated: 11/09/2020 in Retirement Plan Administration Plan Compliance
    SampleBoardResolution.pdf ...

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