Welcome to the Employer Help Center

Popular Articles

  1. Year End Census Review

    Shortly after your final payroll of a plan year is submitted, Sentinel will prepare a census template which acts as a review of your participant demographics for the plan year. The amount of data contained in this census file will vary based ...
  2. Adding or Updating HSA Enrollments

    Instructions for adding HSA enrollments through the Sentinel Employer Portal.
  3. FSA Open Enrollment Process

    Overview of Sentinel's FSA open enrollment process and data transfer options available.
  4. Debit Card Transaction Substantiation (Receipt Requests)

    Participants that take advantage of the Sentinel debit card will enjoy an 80% auto-adjudication rate which means that, in most cases, they will not need to submit additional documentation to Sentinel. There are instances where additional documenta...
  5. Claim Filing Runout Period Extension

    On Wednesday, April 29, the Employee Benefits Security Administration, Department of Labor, Internal Revenue Service, and Department of the Treasury (the “Agencies”) released a final rule (“final rule,” or “rule”) which altered and extended the time...
  6. I have questions. Who do I contact?

    As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support you...
  7. Reports & Notifications (Reimbursement Accounts)

    To view FSA reports and notifications: Log into the Employer Portal (Click here for login instructions) From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA po...
  8. Dependent Care Eligible Expense Guidelines

    Overview of eligible expenses for Dependent Care FSA.
  9. PCORI Fees

    An annual fee called the Patient Centered Outcome Research Institute (PCORI) Fee applies to most HRA plans. This fee is filed and paid for via IRS Form 720 and is due each year by July 31. Health insurers are responsible for paying the PCORI fee for...
  10. HSA Eligibility FAQ

    Frequently asked HSA eligibility questions.