Welcome to the Employer Help Center

Popular Articles

  1. How do I submit participant information changes?

    Changes to active participants' name, address, date of birth, date of hire, date of termination, etc. will be reported to Sentinel through the payroll contribution files. Terminated participants will self-manage changes using the Sentinel website. Y...
  2. HSA Investment Options

    Overview of HSA investment options.
  3. FSA Open Enrollment Process

    Overview of Sentinel's FSA open enrollment process and data transfer options available.
  4. Reports & Notifications (Reimbursement Accounts)

    To view FSA reports and notifications: Log into the Employer Portal (Click here for login instructions) From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA po...
  5. Dependent Care Eligible Expense Guidelines

    Overview of eligible expenses for Dependent Care FSA.
  6. Viewing Plan and Participant Transactions

    To view a specific participant transaction, please follow these steps: Log in to the employer portal from sentinelgroup.com and select "Retirement" from the home page of the portal . From the Plan Sponsor Dashboard, select Transactions  the...
  7. Medical Eligible Expense Guidelines

    Overview of eligible expenses for Medical FSA.
  8. Debit Card Transaction Substantiation (Receipt Requests)

    Participants that take advantage of the Sentinel debit card will enjoy an 80% auto-adjudication rate which means that, in most cases, they will not need to submit additional documentation to Sentinel. There are instances where additional documentati...
  9. How do I process a Required Minimum Distribution (RMD)?

    Under SECURE 2.0, effective as of January 1, 2023, any participant that was not previously subject to RMDs who has attained age 73 and is terminated or is considered a 5% owner is required to take a minimum distribution each year. A 5% owner is defi...
  10. Fee and Investment Disclosure Resource Center

    In order to make plan sponsors and participants more aware of the fees, expenses, and investments in their plans, the Department of Labor issued regulations regarding these issues. We have posted a number of relevant items here to help you understan...